The Strategic Plan is set out to take MTS through the period 2012-2014 and speaks to issues related to MTS’ Vision, a current assessment of the organization, the external environment that impacts upon its operation, core strategies and the key success measures and action plans that are required to ensure its long-term viability.
- Strategy
- Market Driven
- Responsive
- Market leader in terms of innovation, technology application and service delivery in Property Management
- Entrepreneurial – constantly developing new business initiative in the sector
- Promoting and influencing Government policy affecting the sector
- Nationally recognized leader in Corporate Social Responsibility
- Structure
- Networked and organic
- Fully functioning planning, R&D integrated into the operation of all functional areas
- Active and vibrant quality assurance and monitoring inclusive of HSE compliance
- System
- Seamless operational functioning spearheaded by marketing, planning and communications
- Regular process and systems reviews
- Shared Values
- Clear defined, visible, communicated and shared value system
- Linked to Vision, mission and Strategic Objectives
- Staff demonstrating values in communities, groups and associations that they are involved in
- Style
- Shared leadership style
- On-going leadership training
- Staff and Skills
- Well financed HR Development programme
- Technology equipped and trained in general as well as service specific technology
- Highly motivated, creative and innovative staff
- Effective Performance Management System
- Novel reward and recognition programme that recognizes innovation and creativity